Refund policy

Due to the exclusive and limited nature of our collectibles imported directly from Japan, we generally do not accept returns for change of mind or buyer's remorse. However, your satisfaction is our top priority. If your item arrives damaged, defective, or significantly not as described, please contact us at support@akibajapanstore.com within 72 hours of delivery. To help us resolve the issue quickly, please include clear photos of the damaged item and the original shipping packaging.

 

 

*For sealed TCG boxes and collectibles, any claims regarding tampered, missing, or damaged contents will strictly require a clear, continuous, and unedited unboxing video starting from the sealed shipping package.